Before beginning, make sure you know the email address associated with your account. We will verify your identity by sending a link to this email.

Step-by-Step Guide

Requesting a Password Reset:

  1. Open your browser and go to your login page.
  2. Above the password box, CLICK the Forgot password? link.
  3. Enter your email address and CLICK the Reset button.
  4. A confirmation message will briefly appear on the screen.

Creating a new Password:

  1. Check your Inbox for a Reset Password email.
  2. CLICK on the Reset link in the email.
  3. This will open a new window in your browser where you can set a new, secure password.
  4. Complete the details on the page, ensuring your new password meets the security requirements.
  5. Return to the initial login page and login with your newly created password.
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