I haven't received an email with a Reset Link
Please allow up to 5 minutes to receive your password reset email. Sometimes the email may be in your Spam or Junk folder. If this is the case please ensure that you make Spitfire a trusted contact so that this doesn't happen again.
If the issue still persists please contact firstname.lastname@example.org to further investigate.
My password doesn't meet the security requirements
Ensure you set a password that is secure and meets the following requirements:
- At least 12 characters in length
- Contains a number or symbol
- Contains a combination of lower and uppercase letters
We recommend updating your password at least once a year.
I've tried to reset my password and are having other issues
We're sorry to hear you are experiencing login issues. Please contact email@example.com so that we can help you with your issue.