Once your account has been submitted, you can monitor its status via the Accounts page.

Applications that have been saved but not submitted can be viewed in the Draft tab. Here you can complete outstanding information and Submit the application.

Applications that have been submitted and are awaiting client authorisation can be viewed in Pending Consent and Verification. These clients have received their initial Welcome Notice with a link to set up their account password and accept the Terms and Conditions. Once a client has verified their account information, Spitfire can begin the AML/KYC review process.

Applications that have been submitted and verified by the client but have outstanding supporting documentation can be viewed in Pending Documents. Depending on the account application type, pending documents can include the following:

1) Executed Statement of Advice (for MDA applications)

2) Sophisticated Investor Certificate

3) Copy of a Trust Deed (for Trust entity applications)

4) W8-Ben, W8-Bene, W9

Once all supporting documentation has been provided via help@spitfire.io, Spitfire can begin the AML/KYC review process.

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